IBBA Insights Spring 2025

SPRING 2025

Gratitude and Reflection

As I step into this new role as the Chair of the IBBA

Board of Governors, I do so in a truly humble place

of gratitude, especially considering I have some

pre�y tough shoes to fill, following the great Pino

Bacinello. For those that don’t know me very well, I

hope to get to know you someday soon. But, for now

here’s a quick overview of my business brokerage

journey. I started out on the corporate side for

Transworld Business Advisors’ parent company,

United Franchise Group, overseeing marketing and

franchise development in 2011. As Transworld was

beginning to grow, I really was intrigued with the

idea of brokering businesses, so much that I joined

Andy Cagne�a’s team here in South Florida. I recall

taping drop le�ers (recruited my teenage children

to help out) to doors on the final day of training

week. It was during this time that I realized the

importance of mentorship. It is so hard to get

started in this business without proper mentorship.

IBBA has been and will continue to be a great

resource for new brokers to seek out mentors.

Fast forward through a plethora of listings that

were likely never going to sell, but gave me a

tremendous amount of experience to leapfrog the

learning curve. I joined the IBBA shortly therea�er

and started to capture all the great tools, education,

and relationships that molded my career. In 2017,

I volunteered for the education commi�ee of the

BBF (Business Brokers of Florida) and on the first

commi�ee call, I learned I was the most senior

broker and stepped up to teach the first of many

educational seminars in the South Florida district.

This is where I really began to love and understand

the most important element of our practice

– education and peer to peer networking. In

a�endance at almost all the BBF Seminars was the

great Barry Berkowitz. His heart and passion for

what we do as brokers is unquestionable and he is

one of the major reasons I became actively involved

in the IBBA.

One of the best ways I encourage brokers today

is to get involved…whether that’s on a commi�ee,

taking courses, a�ending events, creating content,

or simply mentoring/being mentored. There is

no be�er way to grow your own practice than to

learn from and teach others. And, of course, our

CBI program is way more than just the 3-le�er

acronym. The amount of work and energy behind

ERIN CRAWFORD

CBI | 2025 IBBA Chair

Leading with Gratitude:

A Vision for 2025