IBBA Insights Winter 2023

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WINTER 2023

Furthermore, a business that should have

concluded earlier this year faced complications

with the landlord, lease, and hurdles in obtaining

a liquor license. Obstacles were continually

arising, creating a series of challenges for its

successful closure. In just three months of the

year, my confidence had soared, and I was on

top of the world, only to experience a sharp fall

from success to adversity. Can you relate to this

rollercoaster scenario?

I once came across an article that mentioned nearly

half of all entrepreneurs are affected by at least

one mental health condition, such as anxiety, ADD,

bipolar disorder, and more, and about one-third

of them experience two or more mental health

conditions.

This emotional landscape adds depth and

complexity to the process, requiring brokers

to wear both a business hat and an emotional

intelligence cap. Acknowledging and understanding

the diverse emotions tied to a business sale is of

paramount importance. Sellers may experience a

mix of nostalgia, anxiety, and anticipation.

Buyers, on the other hand, might grapple with

excitement and trepidation about the future. As a

broker, recognizing and empathizing with these

emotions is key to forging meaningful connections

and facilitating a smoother transaction. It’s vital to

acknowledge the emotional toll that brokering can

take on all parties involved in the transaction and

to manage this burden effectively to perform well.

Shi�ing from a negative to a positive outlook

is crucial when emotions take a detour into

negativity during the business sales process. Stress

is an integral part of the business sales process,

and recognizing stress is crucial. Various factors

contribute to stress such as navigating egos

(including our own), interactions with challenging

individuals, intricate transactions, meeting client

expectations, and contending with uncertainties

in deals. Practical tips for stress management

include time management, delegation, practicing

mindfulness and meditation, regular exercise, and

maintaining a healthy work-life balance. A healthy

work-life balance prevents burnout, enhances the

quality of life, and ensures long-term sustainability

in our brokerage practice.

Building emotional intelligence, o�en referred to as

EQ (Emotional Quotient), is critical for a business

broker. EQ involves recognizing, understanding,

managing, and effectively using one’s own

Navigating the intricate

world of business sales is a

journey filled with intense

emotions for all parties

involved—the buyers, sellers,

other advisors, and notably,

the business brokers

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